You
can contact Roberts Glass for your service needs by calling
317-542-0693. Our office hours are (Monday thru Friday) from
(7:30am to 4:00pm).
To
help expedite your call, please let the person answering your
call know that you are needing to speak to a commercial service
representative.
This
will help the person answering your call get you to the right
person. Our commercial service department covers a large range
of commercial repairs and service needs anything from glass
replacement to glass shelves and table tops.
To
schedule a commercial service call ask for Jamie Volz or Phil
Hoff.
Service
Service
would be for an existing product you do not plan on replacing
but is in need of repair.
Insulated
glass: Is a sealed unit of glass. 2 pains of glass with a
metal spacer
A
seal failure is when the insulated glass unit has failed.
You can tell this because there will be moisture between the
two pains of glass.
It
would help us to know the following when you call.
-
The daylight opening: Only the glass you can visibly see
width and height
-
It would help to know the OA (Overall) thickness, width
& height of the insulated unit
-
Is the glass currently tempered or laminated
-
What is the glass going in
Total
Replacement
If
you feel the application is beyond repair and everything needs
to be torn out and replaced then you need to be directed to
an estimator who will gladly take your information and work
up a price for you.
We
hope to provide our customers with the best service possible.
Starting with your first contact. We hope this brief description
will help us route your calls to the appropriate party.
As
always thank you for choosing Roberts Glass for your service
and window needs.
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