You can contact Roberts Glass for your service needs by calling 317-542-0693. Our office hours are (Monday thru Friday) from (7:30am to 4:00pm). To schedule a service call ask for Dan Hoff or Bev Dillback.

To help expedite your call, please let the person answering your call know that you are needing to speak to residential service. Indicate that you are needing to replace the insulated glass only, the sash only or the whole window.

This will help the person answering your call get you to the right person. If you need glass or sash replacement or repair these issues should go to a service person.

Service vs. Window Replacement

Service would be for an existing window you do not plan on replacing but is in need of repair.

Insulated glass: Is a sealed unit of glass. 2 pains of glass with a metal spacer

A seal failure is when the insulated glass unit has failed. You can tell this because there will be moisture between the two pains of glass.

It would help us to know the following when you call.

• The daylight opening: Only the glass you can visibly see width and height
• It would help to know the OA (Overall) thickness, width & height of the insulated unit
• Who is the manufacturer of your windows, date manufactured or approximate age of your window if possible
• What is the window made of: Does it have a clad or wood exterior, does the interior need to be bare or primed for painting.

Total Window Replacement

Is if you feel your window is beyond repair and are needing to replace your whole window this should be directed to a sales person. Who will gladly take your information and ask how you would like to proceed.

We hope to provide our customers with the best service possible. Starting with your first contact. We hope this brief description will help us route your calls to the appropriate party.

As always thank you for choosing Roberts Glass for your service and window needs.